What would you do differently if you handled every difficult business conversation as if it was a hostage negotiation? Probably a lot! Derek Gaunt, author of Ego, Authority, Failure, applies his experience in hostage negotiations to leadership, providing powerful yet practical ways that will change the way you negotiate and lead. Find out the advantages of treating employees as hostage-takers by using tactical empathy, the difference between manipulation and negotiation, and how to overcome the biggest pitfalls of effective leadership.