Basic delivery information
We understand that getting your product quickly is important to you, so we make every effort to process your order quickly.
All available items will ship within 24 hours of placing your order, subject to product availability and credit approval.
Out of stock or discontinued items
While we make every effort to keep all listed merchandise up to date, occasionally we are sold out of a certain item or it has been discontinued. If the item you have ordered is not available, we will send you an e-mail update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it.
All orders will be shipped UPS ground unless otherwise specified.
UPS ground shipping reaches every urban and rural address throughout the 48 contiguous states. Average delivery time is 5-7 business days, with guaranteed delivery dates for commercial addresses. Delivery to some remote residential areas may take additional days.
Additional charges will be incurred for air, or 2-day shipments. CCB cannot ship to P.O. Boxes, but can ship anywhere else with a U.S. domestic zip code including APO/FPO addresses (for individuals).
Title and risk of loss or damage
Title and risk of loss shall pass to customer upon shipment from CCB’s distributors. Any delivery or shipment dates given by CCB. are estimates only and CCB is not liable for any loss, damage, cost or expense for any failure to deliver in accordance with the given delivery or shipment date.
Post Office Boxes
We’re sorry, but at this time we are unable to ship to any PO Box address.