Nationwide Managed Service Provider & Value-Added Reseller
Nationwide Managed Service Provider & Value-Added Reseller
IT services in Northern Illinois
CCB Technology supports businesses and nonprofits across Northern Illinois from our regional office in Kenosha, Wisconsin, just north of the state line. Managed IT services, co-managed IT, IT projects and procurement, delivered by the same team and service desk as our Mount Pleasant headquarters.
2
Offices in southeastern Wisconsin
99%
Of issues resolved remotely
4.95/5
Satisfaction on closed tickets
98%
Customer renewal rate
Sound familiar?
Growth is outpacing the IT support you have.
Downtime is costing you customers or production time.
Your IT person is stretched across too many jobs.
Security threats are getting harder to keep up with.
Your current provider is slow to respond.
Technology decisions are made without a plan.
What we deliver
Every service is delivered under a managed services agreement by CCB’s own W-2 engineers and technicians, all based in the US. Average service desk response is under three minutes.
Your service desk, security, devices, servers and network, managed and monitored under one agreement.
Extra hands and a 24/7 bench for the IT team you already have, while you keep control of strategy.
SIEM monitoring, managed detection and response, and Microsoft 365 protection backed by a 24/7 Security Operations Center.
Backups that are tested, with recovery planned around how long your business can afford to be down.
Network, infrastructure and Microsoft 365 projects, planned and delivered with a dedicated project manager.
Hardware, software and Microsoft licensing sourced through 300+ vendor relationships, then configured for you.
Local when it matters
We resolve 99% of issues remotely, so nobody in your Illinois office waits for a visit. When something genuinely needs hands on it, such as failed hardware, cabling or a new office, our team can come from our Kenosha office, the one closest to Northern Illinois.
Kenosha office
7500 Green Bay Road #106
Kenosha, WI 53142
Office hours
Monday to Thursday, 8:00 AM to 5:00 PM CT
Friday, 8:00 AM to 2:00 PM CT
Support
24/7 monitoring and emergency escalation
In our clients’ words
American Academy of Pediatrics · The IT behind the mission
American Academy of Pediatrics, Itasca, Illinois
“You guys are very responsive, get back to us right away, and you care about us.”
Chuck Zajicek
Manager of System Services, American Academy of Pediatrics
A Northern Illinois client
“The relationship has evolved and changed over time, depending on what our organizational needs have been.”
Sara Ray Stoelinga
President and CEO, Easterseals Serving Chicagoland and Greater Rockford
Backed in writing
Every new client is covered by our Money Back Guarantee: if you are not completely satisfied in your first 90 days, cancel, and we refund every dollar you paid.
CCB Technology is a managed service provider (MSP) and value-added reseller (VAR) headquartered in Mount Pleasant, Wisconsin, providing managed IT services, IT projects and technology procurement to businesses and nonprofits of any size, nationwide.
Common questions
Yes. CCB Technology supports organizations across Northern Illinois from its regional office at 7500 Green Bay Road #106 in Kenosha, Wisconsin. Services include managed IT, co-managed IT, cloud security, backup and disaster recovery, Microsoft 365, IT projects and IT procurement, all delivered under a managed services agreement.
CCB’s Kenosha office, at 7500 Green Bay Road #106, Kenosha, WI 53142, is its closest office to Northern Illinois. Office hours are Monday to Thursday, 8:00 AM to 5:00 PM CT, and Friday, 8:00 AM to 2:00 PM CT, with 24/7 monitoring and emergency escalation. It runs the same service desk and team as CCB’s Mount Pleasant headquarters.
Yes, when it is needed. CCB resolves 99% of issues remotely, which is faster for the person waiting. For failed hardware, cabling, a new office or a server that needs hands on it, CCB’s team can attend on site from its Kenosha office.
Easterseals Serving Chicagoland and Greater Rockford works with CCB. Sara Ray Stoelinga, the organization’s President and CEO, says the relationship has evolved over time, depending on what the organization’s needs have been, most recently with CCB helping Easterseals hire its own IT leadership.
Yes. With co-managed IT, CCB takes on work such as service desk overflow, patching and 24/7 monitoring, while your IT team keeps control of strategy and decisions.
Let’s talk
Thirty minutes, no obligation, and no salesperson reading from a script. Choose a slot and tell us a little about your business, and we’ll come to the call already understanding what you need.
