Nationwide Managed Service Provider & Value-Added Reseller
Nationwide Managed Service Provider & Value-Added Reseller
Meet CCB
CCB Technology is a managed service provider (MSP) and value-added reseller (VAR) headquartered in Mount Pleasant, Wisconsin, providing managed IT services, IT projects and technology procurement to businesses and nonprofits of any size, nationwide.
CCB Technology started in Racine County, Wisconsin in 1991 as a value-added reseller, helping organizations get the technology they needed at a price they could afford. In 2011 we added managed IT services and opened an IT services division, and over the years that grew into the managed service provider we are today. Thirty-five years later, we are still headquartered where we started.
One partner for all things IT: fully managed or co-managed support, one-time projects, and hardware and software sourced through 300+ vendor partnerships.
Where we came from
CCB opened in 1991, when most of the businesses we now support were still deciding whether they needed a computer at all. We grew the way a regional company grows: one client telling another, for three and a half decades.
That has shaped what we are. We were never built to be sold, so we have not been. The people who answer your call are part of our U.S.-based service desk team.
Business IT Relationship Focused.™
1991
Founded in Racine County, Wisconsin, serving clients nationally from day one.
2011
Became a managed service provider and opened an IT services division, adding managed IT services to the reseller business.
2023
Moved into a larger headquarters in Racine County, choosing to stay and grow where we started.
2026
35 years in, supporting managed clients nationwide, and still headquartered where we started.
The results
These figures come from our own service data and customer satisfaction surveys, measured on every ticket and not collected once for a brochure.
Customer renewal rate.
Average satisfaction, measured on every closed ticket.
Average Service Desk response time.
Recognized by CRN
Solution Provider 500 for 21 consecutive years, Tech Elite 250 for eight and MSP Pioneer 250 for six.
In the community
CCB has supported nonprofits since 1991, when most IT providers focused only on business. Nonprofits have the same technology problems as everyone else and considerably less budget to solve them with, and supporting them has been part of what CCB does for all thirty-five years.
Make-A-Wish, Easterseals, United Way, World Vision and the American Academy of Pediatrics are among the organizations that rely on us.
We had the option to move and chose to stay and grow here. The jobs, the taxes and the volunteering all stay local too.
Beyond the day-to-day support, our team gives time and expertise to organizations working on things that matter locally.
Organizations we work with
What we actually mean by it
Our mission is to help our clients achieve their goals and dreams through technology. These are CCB’s company values, in our own words.
It’s our foundation. We do the right thing regardless of the circumstances. We hold ourselves to the highest standards in all of our financial and business dealings.
We bring energy, drive, and focus. We are determined to make an impact, so we won’t let obstacles stop us. We’ll find a way through them to make it happen and deliver great results.
We own our words, actions and outcomes. We commit to a plan, solve problems, set clear expectations. We admit our mistakes and learn from our experiences.
We’re honest in our communication and conduct. We follow through on what we say and when we say we will do it. We build relationships based on integrity, reliability, and fairness to all involved.
We focus on personal growth and the team. We see differing perspectives as a chance to examine our own strengths and limitations. We show appreciation for others’ contributions and willingly apologize when we are wrong.
No place for complacency here. We believe we are either growing or dying. We drive growth through continuous improvement to achieve greater success and profitability.
We pursue excellence relentlessly. We set ambitious goals and hold ourselves accountable to achieving them. By measuring what matters, staying focused on outcomes, and continuously improving, we ensure our performance delivers meaningful results for our team, our clients, and our community.
Executive Leadership Team
These are the executives who set CCB’s direction, standards and priorities. Day-to-day support comes from our service desk and engineering teams.
Owner & CEO
President
Vice President of Operations
Vice President of IT Services
Vice President of Cybersecurity and AI
Vice President of Sales and Marketing
Working here
Most of our team has been here for years, which is unusual in this industry and not an accident. If that sounds like somewhere you would want to work, we would like to hear from you.
Let’s talk
No obligation, no script. If we are not the right partner for your business, we would rather say so on the first call than three months in.
Pick a time that works, or send us a message. Either way, a real person replies.
Schedule a call