IT Services for Nonprofits
Your team is all about making a difference, and it needs great IT (information technology) to make that happen. Unfortunately, limited staff and resources can make that a challenge.
You need an IT partner who understands your needs and builds an affordable and flexible solution around them.
Don’t Let Your IT Hold Back Your Mission
End constant tech issues that distract you from the important things you need to do. We’ll prevent them in the first place. And if something unexpected comes up, we’ve got you covered.
We’ll work with you to create a holistic, budget-friendly, multi-year IT plan that you can trust.
Keep Your Data Secure and Employees Happy
Your data needs to be secure and safe from hackers. We can do that, plus ensure you meet the compliance regulations that apply to you.
We can also train employees on security awareness, provide them with the best productivity tools, and deliver fast, friendly responses to their IT issues.
“CCB has been our IT provider for our non-profit agency for 26 years. They listen to your needs and respond with the proper solutions to meet them. They are truly a gem in the IT services space.”
“CCB brought unparalleled expertise and solid technical advice to our partnership. They helped us develop a long-term technology strategy that will take us into the future. They are true partners.”
“When we found CCB we immediately wished we had found them sooner. They took the time to understand who we are and our mission. That’s what a real relationship should be about. They’ve stood behind everything they’ve done for us.”
Benefits of Working With CCB
Our 98% client retention rate speaks for itself— about the effectiveness of our IT team and the quality of our tech services.
But allow us to explain better why nonprofits like your organization should partner with us. Here are some notable advantages of working with CCB Technology:
Upfront and Transparent
With CCB, you’ll always know and understand what you’re getting.
Our contracts, SLAs (service level agreements), and fixed monthly pricing will provide you with clarity, and our reporting and reviews will help you stay in control and clearly informed.
Your complete trust in us is important.
History With Nonprofits
Serving nonprofits is why we started! We have 30+ years of commitment to nonprofits, and it’s our pleasure to serve thousands of organizations nationwide with budget-sensitive IT services.
We’re here to help you get the IT you need, too.
Focus on Providing Value
You depend on donor funding and that means every dollar counts, but that doesn’t mean you need to resign yourself to low-quality IT support.
We only recommend technologies we know you can trust, backed with dependable, guaranteed support.
Your Mission Is Important
You work hard to make the world a better place, so you need reliable IT Services that can help you serve your mission.
We promise fast, friendly, and patient support from an experienced team that you can trust to manage your IT thoroughly.
We know how running a nonprofit organization differs significantly from your traditional for-profit business. For instance, funds are typically acquired from donors and fundraising, while staffing comes from volunteers.
And while implementing an IT solution may help further your cause, you shouldn’t undervalue the benefits of vetting and choosing the right IT vendor.
Pick the wrong one, and you might find yourself in a financial hole, dedicating your entire team to resolving tech issues and pushing your organization farther away from your mission.
Fortunately, we specialize in serving nonprofits, offering tailored solutions based on your organization’s distinct technology needs.
We provide flat rate pricing with no hidden fees and boast proactive maintenance, including developing PC (personal computer) standards and providing training to streamline the support process.
We stand behind the quality of our work. That’s why, as a testament to our service’s reliability, you get your money back if you are unsatisfied. Let’s discuss your nonprofit’s IT needs. Call 1-800-342-4222 or click here to schedule a free, no-obligation consultation with our experts.
The IT industry in the US (United States) is fast-growing. As of May 2024, the revenue has been estimated to be worth around $700 billion.
In other words, you won’t find a shortage of IT service providers for your nonprofit organization. But here’s a good reason you shouldn’t partner with a random IT vendor: reliable IT support.
Unexpected technology-related issues can pop up anytime. Without the necessary assistance, your nonprofit’s processes may suffer, and you may even be forced to allocate your limited personnel to fix them.
You won’t have that problem if you partner with us. After all, our team of IT experts specializes in providing comprehensive IT support.
First, we only work on projects where we have expertise. As such, we ensure that whatever troubles you encounter with the technology solutions we provide are quickly resolved so they continue delivering excellent results.
Second, we’re always on the other line. Whether you call, email, or use our self-service portal, our US-based call center team will assist with your IT issues— all in under three minutes.
Lastly, we can train your staff. We’ll connect your team with the best productivity tools tailored to your nonprofit organization’s unique needs and educate your staff on security awareness.
Nonprofit organizations face unique IT challenges, from cybersecurity concerns and outdated technology to limited budgets and resources.
But we’re here to help. Our team of IT experts has years of experience working with nonprofit organizations— over three decades, to be more precise.
That’s why you can be confident that we understand your challenges. The question is, “Do we have the solutions to overcome these obstacles and help you achieve your goals?”
Of course we do! Here are some issues that CCB Technology can help you with:
Lack of Strategy
Strategic planning is essential for all organizations, but especially for nonprofits. A lack of strategy will deplete your limited resources and hinder you from achieving your goals.
Fortunately, when you partner with us, you’ll receive a complete project plan encompassing feasibility, development, and support, ensuring all bases are covered for an excellent project experience.
This IT strategy blueprint includes finding the solution that best suits your nonprofit’s unique situation and, if necessary, connecting you with third-party partners and vendors.
To ensure we deliver quality and performance, track your milestones, and give you a hotline to our team of experts, we’ll also provide your organization with a dedicated project manager.
Unsecured Systems
The sad reality is that nonprofits are appealing targets for cybercriminals. After all, you may have valuable, sensitive data that these malicious users can profit from.
These concerns don’t have to result in sleepless nights when you work with CCB Technology.
That’s because we can provide insight into your IT infrastructure gaps and cutting-edge security technologies at a markedly lower cost than hiring an in-house engineer.
Needs Aren’t Prioritized
Many IT vendors’ technology strategies involve hooking you up with the newest, shiniest tech solutions.
Although this approach is excellent for helping you keep up with emerging tech, it may not always align with, much less prioritize, your needs.
An IT provider shouldn’t solely focus on selling solutions. It should also be a business partner— one that understands what you’re trying to achieve or solve through IT.
Here’s where we offer the best of both worlds: we optimize the latest technology to suit your organization’s unique needs.
IT obstacles should never slow a nonprofit’s expansion and, most importantly, mission.
That’s why we offer comprehensive IT services tailored to the unique needs of nonprofit organizations, never off-the-shelf solutions.
With CCB Technology by your side, you can have the confidence and peace of mind to focus on what matters most— changing the world for the better.
“When we found CCB, we immediately wished we had found them sooner. They took the time to understand who we are and our mission.
That’s what a real relationship should be about. They’ve stood behind everything they’ve done for us.”
Rob Katchen | Sr. Vice President of IT, American Academy of Pediatrics
We’ve been discussing how we can provide strategic IT services and support for your nonprofit organization.
But what can our solutions genuinely do for you? There’s no sense in leaving you hanging. So, here they are:
Enhance Your Mission Focus
Watch as your staff spends less time trying to solve IT issues and dedicate more of this valuable resource toward your crucial mission.
From delivering reliable technologies that streamline upgrades, software rollouts, and management to providing ones that reduce downtime, we can offer your nonprofit the support it needs to make a positive impact.
Increase Your Financial Stability
Like you, we’re determined to make a lasting impact in the world. That’s why we won’t let tight budgets stop nonprofits from advancing their causes.
Our solutions are designed to give you control of your IT costs and improve your organization’s financial stability.
From sourcing budget-friendly tech to connecting you to over 300 vendors to get you the best prices, we can help keep your IT overhead and maintenance costs down.
We also provide referral bonuses and a money-back guarantee, ensuring your time with us is truly beneficial and contributes to our shared mission of making a difference.
Proactive IT Services for Less
Who says cost-effective IT support and services are only for-profit businesses? Not us. After all, we don’t discriminate.
You’ll receive the same level of service regardless of whether you’re a multinational enterprise, a small- to medium-sized business trying to make a name, or a nonprofit.
So, expect us to constantly monitor your IT workspace and proactively ensure your nonprofit’s systems operate securely and perform optimally.
Migrating to the Cloud
We’re a Microsoft Cloud Service Provider (CSP). So, we understand why you would consider migrating your nonprofit’s on-site IT infrastructure to a digital one.
Fortunately, we do more than empathize. From finding a migration solution to implementing it, we provide nonprofits with the support they need to migrate their IT infrastructure successfully.
Maintaining an IT infrastructure can be overwhelming, especially for nonprofits with limited staff.
That’s why we offer fully managed technology solutions to support your entire network, allowing you and your team to do what you do best— serving your mission.
Like any managed service provider (MSP), we deliver various IT solutions that can help optimize your organization’s processes.
But unlike other IT providers, we go further by tailoring our managed services, project services, and tech procurement— essentially our IT support and services— precisely to our clients’ needs.
After all, we’re all about turning dreams into reality.
Expandable IT Infrastructure Design and Implementation
As your nonprofit grows, so too should your technology. Fortunately, we specialize in hyperconverged IT infrastructures.
What does this specialty mean for your organization? We have IT solutions that can scale to support your nonprofit’s current and future needs.
Advanced Cybersecurity Measures
Don’t let cyber threats hamper your mission’s progress. Fortunately, our IT experts can ensure you’re protected from risk.
Partner with us, and you’ll get an advanced cybersecurity solution based on our holistic layered security approach, which features prevention, detection, and response measures.
Comprehensive Helpdesk IT Support
Prolonged downtimes from unexpected IT-related incidents can significantly affect your organization’s ability to work at 100%.
If you work with us, you don’t have to worry about that. After all, we offer round-the-clock— from basic to complete—helpdesk IT support from a team highly trained to solve any tech issues.
Expert IT Consulting
Beyond assessing your organization’s situation and offering our services, we’ll work with you—“with” being the operative word. We’re not solely an IT provider; we’re also an extension of your team.
So, tell us about your organization and the IT problems preventing it from providing the best possible service.
We’ll then evaluate your current status, advise, design, and implement an IT strategy that best optimizes your processes.
As an IT service provider that has served over 40,000 organizations nationwide, we could relax and continue offering tried-and-tested solutions.
But we understand that tech moves fast. That’s why we’re relentlessly pursuing revolutionary IT solutions to help nonprofits reach new heights.
We always want to do the right thing— no matter the circumstance. That’s why we make it our responsibility to go beyond providing IT to businesses.
So, instead of focusing on for-profit organizations like most technology service providers, we cater to nonprofits, too.
After all, reliable, cutting-edge, and economical IT services are for everyone— not just for commercially motivated organizations.
If you’ve worked with other IT service providers, you probably think, “I’ve heard all of these lines before.”
But if we can take pride in anything, it’s that we follow through on everything we say. Don’t believe us? Ask the nonprofits we’ve helped.
Take the Make-A-Wish Foundation in Wauwatosa, Wisconsin, for instance. Its one-man IT department makes maintaining its IT infrastructure challenging.
Our solution? Provide the organization with custom software and hardware. As a result, we’ve helped free up more of the nonprofit’s time and resources so it can focus on its mission of granting wishes to children with life-threatening medical conditions.
“CCB has helped us devote more time to granting wishes.”
Dave Groszczyk | IT and Development Manager, Make-A-Wish Foundation
On the other hand, Lighthouse Christian Center was building a new facility when the community asked for our help. The congregation needed an IT environment to keep up with its rapid growth.
So, we provided just that— a state-of-the-art IT system, including AV (audio and visual) solutions, using current best practices that its one-person helpdesk can manage.
“CCB is in the people business first.”
Lee Barker | Director of Technical Ministries, Lighthouse Christian Center
In Community Care of North Carolina’s (CCNC) case, it needed a tech solution that could help it meet security and HIPAA (Health Insurance Portability and Accountability Act) compliance standards, as the program handles sensitive client data.
HIPAA is a federal law that sets national standards for safeguarding medical records and personal health information.
To help CCNC meet these requirements, we provided IT support that prevented security hiccups in the medical home system, including a data center and Office365 migration. If you want to learn more about how our IT services have helped nonprofit organizations overcome their technology challenges and achieve their goals, read our case studies.
We understand that every nonprofit organization is unique, with distinct goals, challenges, and needs.
That’s why we take the time to understand your organization’s goals and objectives, ensuring our IT support and services address your needs.
“CCB brought unparalleled expertise and solid technical advice to our partnership.
They helped us develop a long-term technology strategy that will take us into the future. They are true partners.”
Sara Ray Stoelinga | President and CEO, Easterseals Chicagoland and Greater Rockford
So, are you ready to experience IT support from a provider that focuses on your IT needs so you can carry out your nonprofit’s mission? Call 1-800-342-4222 or click here to schedule a no-obligation consultation.
Let’s talk about your IT needs.
Schedule a free, no-obligation call with one of our nonprofit consultants. Zero pressure – free advice.