IT Services for Manufacturing—Stop Losing Production Time to IT Problems
Manufacturing runs 24/7. Your IT should too. CCB Technology keeps your lines moving with flat-rate managed IT services — no surprises.
Your Competition Isn’t Waiting for Your IT to Catch Up
Every minute your network is down costs you money. Every cyberattack risk puts your contracts at stake. Every compliance gap could lose you customers.
Here’s what’s standing between you and maximum efficiency:
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Legacy systems slowing you down
We lead with best practices—supported hardware/OS, modernized environments, and lifecycle planning— to preserve your security baseline and reduce surprise failures.
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Cybercriminals targeting manufacturers
Manufacturers are prime targets for ransomware and BEC. We harden endpoints, email, and identity to close the most common gaps.
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Compliance pressure is increasing
CMMC (federal contractors) and ISO/IEC 27001 are different tracks. We implement the right controls and prep you for audits with third-party assessors—CCB does not audit or certify.
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Your IT person is stretched too thin
Co-managed or fully managed options: we augment your team—or become it—with 24/7 coverage across hundreds of endpoints.
Meanwhile, your production schedule doesn’t care about IT problems. Orders still need to ship.
Managed IT That Actually Understands Manufacturing
We’re not a generic IT company trying to figure out your factory. For 30+ years, we’ve worked inside manufacturing operations. We know the difference between office IT and production systems.
Manufacturing-Specific Knowledge
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We lead with best practices to reduce downtime and risk across your environment.
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We coordinate with your machine/ERP/MES vendors as your advocate so work stays aligned.
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We support and maintain controls for NIST 800-171, CMMC readiness, and ISO 27001—certification is performed by independent auditors.
Flat-Rate Pricing That Makes Sense
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One predictable monthly cost with a clearly defined scope—no surprise charges. Out-of-scope projects are pre-approved and billed hourly.
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Budget IT like any other operational expense—our vCIO/CSM team helps plan initiatives within your budget cycle.
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SLA-based response that prioritizes urgency and impact, not the clock.
24/7 Support From Real People in the U.S.
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Manufacturing doesn’t stop at 5 PM. Neither do our monitoring and alerting with defined call paths.
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Speak with technicians who understand factory terminology.
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Our NOC provides after-hours coverage; incident response is led by our U.S. team so you’re not surprised at 7 AM.
Complete IT Coverage for Your Entire Operation
Whether you run a small local shop or a multi-site enterprise, CCB tailors its IT support to match your goals and scale with your success.
Network & Infrastructure
Keep production systems connected and responsive. We design networks that prioritize critical operations — your MES and ERP traffic move first, while less time-sensitive systems follow.
Cybersecurity & Threat Protection
Managed detection and response keep you secure. Our 24/7 SOC monitors all security alerts and responds before threats can spread.
- Endpoint protection stops ransomware before it spreads.
- Firewalls and intrusion prevention block attacks.
- Around-the-clock monitoring for total peace of mind.
Cloud Solutions
Balance cloud agility with on-premise performance. Many legacy systems can be securely migrated to the cloud for better accessibility and backup, while keeping production data close to the factory floor for optimal speed.
ERP & MES Collaboration
We make your systems run within vendor specifications. We work closely with your ERP or MES providers to implement the network, file shares, and security architecture they design — ensuring everything performs as intended.
Remote Support
Most issues are resolved without a site visit. Over 90% of tickets are fixed remotely through secure support channels.
- Fast remote troubleshooting for urgent issues.
- “Smart hands” support if on-site coordination is needed.
- Same trusted team every time — we know your systems.
“The CCB team manages my entire network and they go out of their way to make sure I’m well taken care of. They give me the 24/7 IT support I need and I cannot thank them enough for this level of service.”
“Having dealt with many other MSPs over my tenure in IT, CCB was the choice from our first meeting with them. It was an easy decision. They’re an open book and on top of our IT environment. We highly recommend them for any outsourced IT services. A++++”
Keep Production Moving With Reliable Networks
When your network goes down, everything stops. Our proactive roadmaps reduce risk, shorten outages, and keep production on schedule.
Built for Manufacturing Uptime
- High-availability options: redundant paths and even multiple internet circuits keep lines running if something fails.
- QoS where it matters: prioritize voice and other latency-sensitive traffic so calls stay clear during heavy use.
- Proactive critical & security-vulnerability patching: scheduled during your chosen maintenance window (not production hours).
24/7 Monitoring & Fast Response
- Automated health checks and alerts surface issues quickly—often within minutes.
- Documented procedures and runbooks cut response time.
- Direct-to-expert dispatch: the right specialist takes the ticket from the start (no slow layer-to-layer escalations).
Business Continuity Planning
- Set Recovery Time (RTO) and Recovery Point (RPO) objectives for each system or line.
- Backups with restore options—from single files to full systems, with off-site redundancy.
- Optional disaster-recovery exercises and secondary-environment planning for near-zero downtime goals.
Trusted by leading manufacturers
Protect Your Factory from Growing Cyber Threats
Cyberattacks on manufacturers have surged by over 300% since 2021. Hackers target factory networks because they know downtime costs you money. Ransomware can halt production in minutes — but layered protection keeps you running.
Defense-in-Depth Security
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Endpoint protection on every device — from office computers to production terminals.
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Network firewalls tuned for industrial protocols.
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24/7 SOC monitoring for clients subscribed to managed detection and response.
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Automated backups and disaster recovery options tailored to your recovery time and recovery point objectives (RTO/RPO).
Compliance Partnership & Policy Support
We help organizations maintain compliance and prepare for audits by implementing required controls, building documentation, and supporting certification efforts.
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Guidance through NIST-level security frameworks.
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Support for SOC 2 Type 2, ITAR, DFAR, and other regulated environments.
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Policy development and control mapping for faster audit prep.
Continuous Monitoring
Problems are caught before they become emergencies.
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Real-time alerting when systems behave abnormally.
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Documented response procedures reduce downtime.
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U.S.-based escalation team available 24/7.
Runbooks, policies, and documentation built for real-world audits — not checklists.
One Flat Rate. No Surprises. Ever.
Break-fix IT bills by the hour and profits when things break. We’re a managed service: our incentive is to eliminate issues, address root cause, and keep your team productive for a predictable monthly cost.
- One predictable monthly cost
- Managed service model — not break-fix
- We reduce support needs by fixing root cause
- No surprise charges — any billable work is pre-approved
- Scales as your operation grows
- 24/7 network monitoring and support
- Remote-first troubleshooting; on-site available when needed
- Business continuity & disaster recovery planning (optional)
- Unlimited support tickets — no hourly quotas
- Proactive roadmapping and budget planning to prevent issues
Support That Understands Manufacturing
Local Expertise
- U.S.-based team with field engineers available when remote fixes aren’t enough
- On-site visits available nationwide — time and travel costs vary by location
- Same dedicated team supports you every time, learning your environment
Practical, Plain-Language Helpdesk
- Experienced technicians who support everything from office systems to shop floor networks
- We translate between IT and operations — no jargon needed
- Proactive monitoring reduces downtime risk
Responsive When You Need Us
- Most issues resolved remotely for speed and efficiency
- Tiered escalation ensures the right specialist handles each problem
- 24/7 availability — because manufacturing doesn’t stop
Ready to Stop IT Problems From Stopping Production?
Get your free IT assessment. We’ll review your current setup, identify risks, and show you exactly how to improve uptime, security, and compliance.
What happens next:
- Schedule your assessment — 30-minute call to understand your operation
- Get your custom plan — specific recommendations for your facility
- Decide if we’re right for you — no pressure, no obligation
Your manufacturing operation deserves IT that works as hard as you do.
CCB Technology | Serving American Manufacturers for 30+ Years