Washington's food pantry has huge IT needs

northwest-harvest-cooking-383x260 Feeding the hungry

Providing nutritious food to hungry people in the state of Washington in a manner that respects their dignity is the heart and passion of Northwest Harvest. As the demand for their services and resources escalated over the years, Northwest Harvest’s two-man IT department struggled to keep up.

As David Coe, the IT manager at Northwest Harvest, started looking into server upgrade options with CCB, his account manager encouraged him to consider Office 365 as a solution. In comparing the costs and benefits of the david-coecloud to on-premise server options, David saw that Office 365’s infrastructure provided the redundancies and malware filtering necessary for an agency of their size and at a reasonable price they could afford.

Now David has seen first-hand the timesaving and work-efficient benefits of moving to the cloud. “While from an IT manager perspective it is scary to give up the hardware and software, there is no doubt in my mind that making this move [to Office 365] was in the best interest of our agency from a financial and staff support perspective,” David said.

Moving to THE cloud

Together, CCB and Microsoft helped make David’s transition to the cloud seamless. First, CCB gave Northwest Harvest the opportunity to test Office 365 with a free trial, which helped prepare each user northwest-harvest-food-389x260for the new IT environment. “My account representative took the time to really show off Office 365 and was able to give us a really rich demonstration,” David explained. CCB then managed the entire migration process, moving their old on-premise Exchange infrastructure to the cloud with ease.

Before Office 365, David spent most of his time monitoring and resolving issues stemming from antiquated hardware and software. “Whenever you do an upgrade, whenever you’re managing software, there’s always a lot of time and planning put into it. When you own hardware and software, everything’s got to be done in house,” David explained.

“With the Office 365 subscription, Microsoft is able to provide the IT staff with technicians that take care of anything that breaks, if it breaks. You don’t have to worry about the cost of the software, the cost or the time of the actual upgrade, the backups or redundancies tied to it. That frees us up to do what we want to do, and that is analyze cost savings, support our staff, and make sure things are running well within our agency.”

powerful Tools

Office 365 has additionally helped Northwest Harvest – a statewide organization – connect from remote locations. Rather than traveling to meet within the agency, the implementation of Skype for Business has provided video conferencing capabilities. Skype for Business’s reliability and ease of use combined with the ability to instant message and share screens has helped Northwest Harvest improve communication throughout the organization.

Storing documents in the cloud through SharePoint and OneDrive allows everyone within the organization to access information anytime, from anywhere, without having to trust in an unreliable on-premise server.

“If one location goes down, you shut down your whole operation – not a good situation when almost half your staff is at remote locations from Seattle. By being able to go into the cloud, you do have those natural redundancies. You’re able to go down in one location, yet the email doesn’t stop flowing. Other locations are still able to get their email.”

Northwest Harvest TruckFEEDING more people

By having Northwest Harvest to the cloud, David has helped his organization save time and money. “For the cost of one service in the cloud, I’m saving money and gaining three additional services,” David said. When he considers all the server maintenance now taken care of by Microsoft, including managing backups, software upgrades, and power redundancies David sees his cost savings as a “no-brainer.”

“CCB has gone the extra mile to do their best to get us the best savings,” David said, “my account rep blew the socks off of all the other bids out there.”

Find out more about Northwest Harvest at www.northwestharvest.org.

Download as PDF

Make-A-Wish Foundation Wisconsin

make-a-wish-foundation-611x385

Saving on IT helps more wishes come true

Make-A-Wish Wisconsin allows children faced with challenging journeys to be enriched with hope, strength, and joy. Find out how CCB empowers their one-man IT department to help them grant more wishes every day.

Watch Video

Milwaukee Rescue Mission

MRM-611x385

The largest homeless shelter in Wisconsin saves over $80,000

Milwaukee Rescue Mission is Wisconsin’s largest homeless shelter, delivering over 300,000 meals a year, 40,000 clothing items, and over 100,000 combined nights of shelter. Find out how CCB meets all of their technology needs and ensures their IT department stays running.

Watch Video

Lighthouse Christian Center

Lighthouse partners with CCB to implement Office 365

As the one-man helpdesk for an active congregation of over 1,800 and with countless other mounting responsibilities, Lee Barker of Lighthouse Christian Center needed to call in for backup. See how CCB and Office 365 changed how he works and gave him back his most valuable commodity: time.

Keep Reading

Destiny High School

destiny-high-school

High school improves education with technology

Faced with huge technology demands on a limited budget, David Beaver, manager of business affairs and technology at Destiny High School, turned to CCB for help. See how CCB helped David steer the technology environment at the school.

Watch Video

Emergency Nurses Association

Emergency Nurses Association

IT Challenges in Healthcare Overcome

Emergency Nurses Association faces unique healthcare IT challenges. Their 14-year partnership with CCB Technology allows them to overcome the challenges of an ever-changing IT environment.

Watch Video

Pacific Summit Energy

BJ Griese

Staying on the cutting-edge of technology starts with relationships

Meet BJ Griese – the Manager of IT Infrastructure at Pacific Summit Energy, a top 20 gas trader in the U.S. He’ll show you how a relationship with a trusted vendor helps you save time and money, stay up-to-date with the most important technologies, and have some fun along the way.

Watch Video

Lakeview Pharmacy

IT assessment Lakeview Pharmacy

Anatomy of an IT Assessment: The Lakeview Pharmacy Story

See how an IT assessment helped Lakeview Pharmacy improve the day-to-day efficiencies of their operations and has given them a long-term vision and plan for their IT needs.

Watch Video
Back To Top