Choosing CCB as our MSP was an easy and clear decision. They’ve been an open book and have been on top of everything in our IT environment.
CCB’s highly successful helpdesk methodology focuses on building trust and confidence by providing you with a dedicated support team that knows your company network, culture, and supported users.
• Exclusive North America Based Support
• Call, Email, or Submit a Ticket
• Rapid Response Time
• Direct Access to Expert Support Staff
• Rate your Support after Each Experience
• Our Average Support Rating is 4.95/5
• Special Pricing Available for Nonprofits
• Save on Multi-year Contracts
Data use is surging and managing it can be overwhelming for anyone in IT and the price to do so can quickly add up. That’s why we’ve created a backup solution that is both affordable and more secure than conventional on-prem only solutions.
• Customizable, automated backup schedule
• Built-in safeguards to protect against loss
• Provides quicker recovery
• Make better use of your IT resources
• Three services levels to choose from
• Enhanced M365 backup available
Companies face new cybersecurity threats daily and the damage to a business can go far beyond the cost of a ransom. Most mid to small-size businesses can’t afford the level of internal IT expertise needed, leaving them vulnerable. Our SECaaS provides advanced, cutting-edge technology and security expertise to protect your perimeter, reduce your risk, and keep your access to data secure.
• Flexible and based on an endpoint/device model
• Proactive, outcome-oriented security
• U.S. based 24/7 Security Operation Center
• Next-Gen behavior AI-based endpoint protection
• DNS layer enforces policy/monitors web usage
• Enduser Security Awareness training and testing
DaaS gives you state-of-the-art devices with either a maintenance plan or an all-inclusive managed solution under one contract. You’ll have a single point of contact that provides the support you need, while significantly reducing the cost and complexity of device procurement and deployment.
• Three options to choose from
• Access to business class technology
• Lower, predictable monthly costs
• Frees up cash for other projects
• Assures adherence to security policies
• Includes backups, updates, and patch management
• Trusted, single point of contact in CCB
With detailed visibility into the health and performance of your IT environment, we can proactively diagnose issues quickly and effectively, maintaining your critical IT assets so you don’t have business disruptions.
• Updates, Service Packs, & Patches
• System Performance Monitoring
• Application Management
• Storage and Recovery Management
• Software Installation and Configuration
• Administration of Desktops, Printers & Mobile
• Printer Accessibility Management
• Remote Access Management
• User Profile Management
As your trusted partner, we’ll make your IT infrastructure more manageable and optimize your assets and resources, including your IT staff’s time, giving you an environment that can respond to your business needs.
• Remote System Performance Monitoring
• System Administration and Management
• Business Continuity Services
• Licensing and Software Asset Management
• Database Monitoring and Administration
• Disaster Recovery Services
With an escalating threat landscape, security management requires time, research, and expertise meaning your IT staff may need support to stay compliant. We can tailor a solution that closes gaps and provides ongoing support.
• Risk Assessment and Gap Analysis
• Policy Development and Risk Management
• Reporting, Auditing and Compliance
• Identity Access Management
• Intrusion Detection and Prevention Systems
• Security of LANs and VPNs
• UTM and NGFW Firewall Implementation
• Integration of Anti-Virus/Spam & Filtering
• Enduser Training and Testing
Your Microsoft solutions should be handled by a Microsoft Gold Partner application expert like CCB. Our Cloud Support team can guide your cloud strategy, manage your environment, and help you fully utilize your Microsoft cloud platform.
• Microsoft 365 Admin Center Management
• Microsoft 365 Directory Synchronization
• Microsoft 365 Exchange Admin Center (EAC)
• Microsoft 365 Business Hours Support for App Issues
• Optional add-on: Microsoft 365 with Backup
Learn more about our Managed IT Support.